Shipping policy
At Chic Charm, we are committed to providing a seamless shopping experience. Our shipping policy is designed to ensure your orders are delivered in a timely and efficient manner. Here’s what you need to know:
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight of your order and the destination.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Processing Time
All orders are processed within 1-2 business days after we receive your payment. Please note that processing time may be extended during peak seasons or holidays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This will allow you to monitor the delivery status of your package.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Delivery Issues
If you encounter any issues with your delivery, please contact our customer service team immediately. We will do our best to resolve the problem promptly.