Faq

What does Chic Charm sell?

Chic Charm specializes in a variety of jewelry including necklaces, earrings, bracelets, anklets, chokers, rings, and hair accessories.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.

Can I modify or cancel my order?

Orders can be modified or canceled within 24 hours of placement. Please contact our customer service immediately if you need to make any changes.

What are the shipping options?

We offer standard and express shipping. Delivery times vary depending on the destination and the shipping method chosen.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will vary based on your location.

What is your return policy?

Items can be returned within 30 days of receipt for a full refund or exchange, provided they are in their original condition.

How do I initiate a return or exchange?

Please contact our customer service team for a return authorization and instructions. Returns without authorization may not be accepted.

How can I contact customer service?

You can reach our customer service team through the contact form on our website, or by emailing us directly at [email protected].